Terms of service
Last updated: 2026-08-03
The service
Privava is a software tool that helps organizations document their GDPR compliance: a privacy policy generator, a cookie consent tool, records of processing (ROPA), data subject request (DSAR) management, and incident and breach documentation.
Not legal advice
Privava produces informational output to help you document compliance. It is not legal advice, Privava is not a law firm, and using it does not guarantee compliance with the GDPR or any other law. Have qualified legal counsel review anything you publish or base decisions on.
Accounts
You must provide accurate information when creating an account and are responsible for keeping your credentials confidential. Accounts are for one person each, sharing a login is not permitted. Email verification is required before an account becomes active.
Your content
You own the content you enter into the service, questionnaire answers, generated documents, and the records you create. Privava processes that content only to provide the service to you, acting as a processor (see the privacy policy). A data processing agreement is available on request.
Acceptable use
You agree not to use the service for unlawful content, to abuse or overload the service, to attempt to access another customer's data, or to resell the service without our prior agreement.
Fees
The service is currently provided free of charge during its pilot phase. Paid plans will be introduced with reasonable prior notice, and continuing to use the service after pricing takes effect requires accepting it.
Availability
The service is provided "as is" during the pilot phase, with no uptime guarantee. We make reasonable efforts to keep it available and may schedule maintenance windows from time to time.
Liability
Our liability is limited to the maximum extent permitted by law. We are not liable for indirect damages or for decisions made based on generated output. Nothing in these terms excludes liability that cannot lawfully be excluded.
Termination
You may delete your account at any time by contacting heldermferreira.91@gmail.com (until self-service deletion is available). We may suspend an account for a breach of these terms. On termination, you can request an export of your data, after which it is deleted.
Changes to these terms
We will give notice of changes to these terms through the app or by email. Continued use of the service after a change takes effect is acceptance of the new terms.
Governing law
These terms are governed by Portuguese law, and the courts of Portugal have jurisdiction, without affecting any mandatory consumer protections that apply to you.
Language
These terms exist in English, Portuguese, and French. If the versions diverge, the Portuguese version prevails.